Privacy Policy – DD Game App

1. About DD Game App

DD Game (“DD Game App”, “we”, “our”, “us”) operates a mobile-based online gaming platform designed for Android users in India.

Both Apple's App Store and Google Play Store require applications that collect user data to have a clearly accessible privacy policy[citation:2][citation:7]. This document fulfills that requirement for our platform.

2. Information We May Collect

We collect only the information required to operate the DD Game app smoothly and securely.

2.1 Information You Provide

When you register or use DD Game, we may collect:

• Mobile number
• Email address (if provided)
• Date of birth (for age verification)
• Identity details submitted for KYC
• Bank or UPI details for withdrawals

2.2 Automatically Collected Information

When you use the DD Game app, we may automatically collect[citation:7]:

• Device type, model, and OS version
• IP address and network details
• App usage activity
• Login time and session data
• Crash logs and performance data

2.3 Transaction Data

For financial security and compliance:

• Deposit and withdrawal records
• Payment method details
• Wallet activity history

3. How We Use Collected Information

The information collected through DD Game App is used to:

• Create and manage user accounts
• Enable login and gameplay features
• Process deposits and withdrawals
• Complete identity verification (KYC)
• Prevent fraud, abuse, and misuse
• Improve app stability and performance
• Respond to customer support requests
• Comply with applicable laws and regulations

We do not sell personal data to third parties.

4. Sharing of Information

DD Game App may share limited information only when necessary:

4.1 Trusted Service Partners

We may share data with[citation:6]:

• Payment gateway providers
• Identity verification partners
• Cloud hosting and analytics services

These partners are contractually required to protect your data.

4.2 Legal Obligations

Information may be disclosed:

• When required by law or government authorities
• To prevent fraud or illegal activity
• To protect user safety and platform integrity

4.3 Business Changes

In case of merger, acquisition, or ownership transfer, user data may be transferred as part of business assets.

5. Data Security Measures

We take reasonable technical and organizational steps to protect user data, including:

• Secure server infrastructure
• Encrypted data transmission
• Restricted internal access
• Regular system monitoring

However, no digital platform can guarantee 100% security.

6. Data Retention Policy

User data is retained only for as long as required to:

• Maintain user accounts
• Complete financial and legal obligations
• Resolve disputes and enforce policies

Some information may be stored longer if required by law.

7. User Rights & Control

Users have the right to:

• Access their personal information
• Request corrections to inaccurate data
• Request account deactivation
• Withdraw consent for marketing communication

Requests can be made through the app’s support section. Google Play requires apps that allow account creation to also provide a way for users to delete their account and associated data[citation:6].

8. Cookies & Tracking Technologies

DD Game App may use cookies or similar technologies to:

• Improve app functionality
• Remember user preferences
• Analyze usage patterns

You can control permissions through your device settings.

9. Third-Party Links & Services

The DD Game app may contain links or integrations with third-party services. We are not responsible for the privacy practices of external platforms.

Users should review third-party privacy policies separately.

10. Age Restriction

DD Game App is strictly intended for users 18 years and above. We do not knowingly collect data from minors. If such data is identified, it will be deleted immediately.

Laws like the Children’s Online Privacy Protection Act (COPPA) strictly regulate data collection from users under 13[citation:2]. Our age gate and policy are designed for compliance.

11. International Data Handling

User information may be stored or processed on servers located outside your state or country. We ensure reasonable safeguards are in place for data protection.

12. Updates to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page, and continued use of the DD Game app indicates acceptance of the updated policy.

13. Contact & Support

For privacy-related questions or concerns, users can contact us through:

• The in-app support section
• Official support email listed inside the DD Game app

14. Governing Law

This Privacy Policy is governed by applicable laws of India. Any disputes shall be subject to Indian jurisdiction.